Pavement Technologies International Corp. (“PavementGroup,” “we,” “our,” or “us”) stands behind its equipment with clear, written limited warranties. In general, Olympus products include a 1-year limited warranty from delivery, Stratos asphalt distributors include an 18-month limited warranty from delivery, and AmeriPatcher and AmeriSpreader equipment each include a 1-year limited warranty from delivery, all for defects in materials and workmanship under normal use and proper maintenance.
Many components on our machines—such as engines, burners, pumps, hydraulics, valves, and electronic controls—are built by OEM manufacturers. These items are covered directly by the OEM’s own warranty, according to their terms and duration, and any OEM claims are ultimately decided by the manufacturer or its authorized service network.
Because every customer’s expectations and operating conditions are different, we strongly encourage you to inspect equipment before you buy, and to review the full warranty details below. The following sections explain how our limited warranties work, how OEM coverage applies, what is and is not covered, and how to submit a claim.
Unless otherwise stated in a written quotation or sales agreement signed by PavementGroup, the following limited warranties apply to new PavementGroup-branded equipment, for defects in materials and workmanship under normal use and proper maintenance:
Olympus Products (pugmills, cold feed bins, surge bins, etc.)
Stratos Asphalt Distributors
AmeriPatcher Pothole Patchers / Recyclers
AmeriSpreader Chip Spreaders
What PavementGroup will do under these limited warranties
At our option, and as your exclusive remedy, PavementGroup will:
Labor, travel time, and service-shop charges are handled in accordance with the specific warranty terms for your product and must be pre-approved in writing by PavementGroup.
Many products we sell are manufactured by other companies (engines, burners, pumps, hydraulics, electronics, etc.).
We do not expand, shorten, or modify those OEM warranties. Any description of OEM coverage in our quote, invoice, or website is a summary only; the controlling terms are those published by the OEM.
OEM warranty claims are generally processed through the OEM’s authorized dealer or service network. We will assist you with contact information and reasonable support, but the OEM makes the final decision on coverage and remedy.
We sell a wide range of pre-owned equipment. Warranty on used units varies and is always defined in writing on your quotation and/or invoice.
If a warranty is not expressly stated in writing on your quote or invoice, the used item is sold AS IS, with no warranty from PavementGroup.
Buyer Inspection Strongly Encouraged
Because used and consigned equipment can vary widely in age, prior use, and overall condition, and because every customer has different expectations of what is “acceptable,” PavementGroup strongly encourages you to inspect equipment before you buy it. Whenever possible, you (the buyer) should:
Seeing the equipment in person—and/or having your own representative inspect it—helps assure that you are satisfied with the condition of the machine before you commit to purchase. Any comments we make about condition, appearance, how a machine “runs,” or similar matters are based on limited observations at a specific point in time and are not guarantees or warranties of future performance. Your decision not to inspect (or not to hire a third party to inspect) does not create any additional warranty, promise, or right of return beyond what is expressly stated in your written quotation and invoice, to the fullest extent permitted by law.
Our equipment is powerful, industrial machinery. The owner and operating company are solely responsible for safe use.
By purchasing and using equipment from PavementGroup, you agree that you and your organization will:
PavementGroup may provide commissioning assistance, startup guidance, and Q&A support, but we do not control your jobsite, crew, or methods, and we do not assume responsibility for how equipment is used in the field.
No warranty—whether PavementGroup’s limited warranty or an OEM warranty—covers damage or failures arising from anything other than a defect in materials or workmanship. Without limitation, warranty does not cover:
Any repair performed without prior written authorization from PavementGroup (or the OEM, for OEM warranty claims) may void coverage for that issue.
6. Warranty Claim Process
To request warranty consideration:
For OEM component claims, we will assist in directing you to an authorized service provider when appropriate. All coverage determinations will be made by PavementGroup for PavementGroup’s limited warranties, and by the OEM for OEM warranties.
Except for the express limited warranties stated above and in your written sales documents:
To the fullest extent permitted by law, PavementGroup shall not be liable for:
In all cases, the maximum liability of PavementGroup, whether in contract, tort, or otherwise, is limited to the amount you paid for the specific product or component giving rise to the claim.
Equipment will not be released to buyer until full payment is received and funds are confirmed.
We work hard to keep www.pavementgroup.com accurate and up to date, but:
In the event of an error in pricing, description, or other critical information:
PavementGroup appreciates the opportunity to earn your business and be part of your success. We value our customers and are committed to providing honest information, responsive support, and durable equipment that helps you get the job done.