We’re often asked if PavementGroup is a general repair shop.

The short answer: no.

Our primary focus is:
Supplying new equipment (STRATOS, OLYMPUS, AmeriPatcher, AmeriSpreader)
Selling used and consigned equipment
Supporting the machines we’ve sold.

What We Can Help With

For equipment bought through PavementGroup:

• Basic troubleshooting by phone or email

• Guidance on likely causes and next steps

• Help identifying parts and component sources

• Coordination with manufacturers or local service when needed
  
  

In some cases, limited repair or commissioning work may be performed through our Selkirk, NY facility or trusted partners, but this is handled case-by-case.

What We Don’t Offer

To be clear and avoid surprises:

• We do not run a full “bring-anything-here” public repair shop

• We do not advertise full rebuilds or ongoing maintenance contracts for the general market

• We do not take responsibility for machines we’ve never sold, sight unseen

If you need heavy mechanical work, fabrication, or engine/transmission repairs, we’ll usually point you to a local heavy equipment shop, dealer, or OEM service center.

For actual support on a machine you bought from us, please visit our After-Sales Support page or call 518-218-7676 and we’ll lay out what we can do.